Showing 5 of 339 Results

  • 4.8
    Dispatcher

    Bell County Communications Center

    Aug 3, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

I received valuable insight to the LEO and EMS/FD processes so that i can be more informed as a dispatcher.

Which part(s) of the course was LEAST valuable to you? Please explain why.

The discussions about after action reports for incidents was not as valuable as other material covered, from the dispatch perspective.

Please provide any other comments or suggestions you have for improving this course.

When reviewing the after action reports from various incidents it would be nice to get more information as to the impact on the call centers, call volume, and any decisions that were made by dispatch the positively/negatively effected the outcome. How can we learn from past experiences to enhance our roles as dispatch?.

What other training is most important to you now that you have completed this course?

I would like to take another course in negotiations, or in helping deal with possible suspects who may call in to dispatch. I would also be interested in courses dealing with tactical dispatch.

  • 4.5
    Dispatcher

    Bell County Communications Center

    Aug 3, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

PRIOR EXAMPLES AND POST ACTION REPORT INFO.

Which part(s) of the course was LEAST valuable to you? Please explain why.

AS A DISPATCHER THE CAD SYSTEM WAS UNREALISTIC AND HAND-OFF COMPARED TO MY HOME AGENCY.

Please provide any other comments or suggestions you have for improving this course.

INSTRUCTORS WERE EXCELLENT.

What other training is most important to you now that you have completed this course?

NOTHING COMES TO MIND.

  • 4.4
    Dispatcher

    Adams County Sheriff's Office

    Jul 27, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Learning more about managing resources during critical incidents.

Which part(s) of the course was LEAST valuable to you? Please explain why.

All parts of the course were valuable.

Please provide any other comments or suggestions you have for improving this course.

All parts of the course were valuable.

What other training is most important to you now that you have completed this course?

Hostage negotiation training for telecommunicators.

  • 5.0
    Dispatcher

    Jacksonville Police Department

    Jul 27, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

The knowledgeable instructors were able to break down how everything should work. They were very good at explaining what we needed to know and relate it to real world experiences.

Which part(s) of the course was LEAST valuable to you? Please explain why.

I felt like I learned from all parts of the course.

Please provide any other comments or suggestions you have for improving this course.

Instructors were great and I would attend any class they taught again.

What other training is most important to you now that you have completed this course?

Hostage negotiations for dispatch.

  • 4.8
    Dispatcher

    Western Illinois University Office of Public Safety

    Jul 27, 2022
  • Self assessment of skill Before and After Course
     
  1. The course content supported the learning objectives.
  2. The course materials and learning aids effectively conveyed the course content.
  3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  4. The course contained useful activities to practice and reinforce the learning objectives.
  5. The instructors were prepared for the class.
  6. The instructors demonstrated thorough knowledge of the course content.
  7. The instructors were able to answer questions clearly and understandably.
  8. The instructors conducted the training in a skilled and competent manner.
  9. The instructors encouraged student participation.
  10. The instructors fostered a positive and stimulating learning environment.
  11. The instructors used instructional time effectively.
  12. The instructors covered all the course learning objectives.
  13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  14. Based on the training received, I am fully capable of applying the skills I learned from this course.
  15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  16. The course content was appropriate for someone within my professional field.
  17. The course content was appropriate for someone with my level of experience.
  18. Overall, the course content met my needs and expectations.
  19. Overall, the instructors' performance met my needs and expectations.
  20. Overall, the course increased my knowledge, skills and abilities.
  21. I would recommend this course to my peers.

Which part(s) of the course was MOST valuable to you. Please explain why.

Simulations - had real life issues - radio/comm problems.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Could be a day longer. a lot to absorb.

Please provide any other comments or suggestions you have for improving this course.

Possibly multiple rooms to avoid people walking back and forth for info rather than radio or phone.

What other training is most important to you now that you have completed this course?

Hostage negotiation.

*Unedited comments (including typos and spelling) written by students in their course evaluation


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