Showing 5 of 576 Results

  • 5.0
    Dispatcher

    Porter County Central Dispatch

    Oct 2, 2018
  • Self assessment of skill Before and After Course
     

What other training is most important to you now that you have completed this course?

We need hostage negotiator training and suicide training, it is not always offered to us, good to know it is out there, dispatch receives the first calls it would be a huge asset to our center to be trained on this.

Please provide any other comments or suggestions you have for improving this course.

The instructors were top notch, their equipment that they had for us was working and quite useful.

Which part(s) of the course was LEAST valuable to you? Please explain why.

Some of the physical law enforcement sides, i would not be out on the front line but it was good to know.

Which part(s) of the course was MOST valuable to you. Please explain why.

The exercises.

  • I would recommend this course to my peers.
  • Overall, the course increased my knowledge, skills and abilities.
  • Overall, the instructors' performance met my needs and expectations.
  • Overall, the course content met my needs and expectations.
  • The course content was appropriate for someone with my level of experience.
  • The course content was appropriate for someone within my professional field.
  • The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  • Based on the training received, I am fully capable of applying the skills I learned from this course.
  • The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  • The instructors covered all the course learning objectives.
  • The instructors used instructional time effectively.
  • The instructors fostered a positive and stimulating learning environment.
  • The instructors encouraged student participation.
  • The instructors conducted the training in a skilled and competent manner.
  • The instructors were able to answer questions clearly and understandably.
  • The instructors demonstrated thorough knowledge of the course content.
  • The instructors were prepared for the class.
  • The course contained useful activities to practice and reinforce the learning objectives.
  • The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  • The course materials and learning aids effectively conveyed the course content.
    1. The course content supported the learning objectives.
    • 4.9
      Dispatcher

      Porter County Central Dispatch

      Oct 2, 2018
    • Self assessment of skill Before and After Course
       

    What other training is most important to you now that you have completed this course?

    I believe some type of negotiation class for dispatchers would be very effective for some of the types of situations covered in this course.

    Please provide any other comments or suggestions you have for improving this course.

    This class was amazing. It was the most well-run class I have ever been to. The instructors were engaging and encouraging.

    Which part(s) of the course was LEAST valuable to you? Please explain why.

    "Hot wash" of the hands-on experience wasn't valuable. Not much of what the PIO does has anything to do with my job.

    Which part(s) of the course was MOST valuable to you. Please explain why.

    As a dispatcher, learning what responders go through on scene helps me to do a better job in my position. It helps me to understand more what they need and why.

  • Overall, the course increased my knowledge, skills and abilities.
  • I would recommend this course to my peers.
  • Overall, the instructors' performance met my needs and expectations.
  • Overall, the course content met my needs and expectations.
  • The course content was appropriate for someone with my level of experience.
  • The course content was appropriate for someone within my professional field.
  • The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
  • Based on the training received, I am fully capable of applying the skills I learned from this course.
  • The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
  • The instructors covered all the course learning objectives.
  • The instructors used instructional time effectively.
  • The instructors fostered a positive and stimulating learning environment.
  • The instructors encouraged student participation.
  • The instructors conducted the training in a skilled and competent manner.
  • The instructors were able to answer questions clearly and understandably.
  • The instructors demonstrated thorough knowledge of the course content.
  • The instructors were prepared for the class.
  • The course contained useful activities to practice and reinforce the learning objectives.
  • The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
  • The course materials and learning aids effectively conveyed the course content.
    1. The course content supported the learning objectives.
    • 5.0
      Dispatcher

      Notre Dame Police Department

      Oct 2, 2018
    • Self assessment of skill Before and After Course
       
    1. The course content supported the learning objectives.
    2. The course materials and learning aids effectively conveyed the course content.
    3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
    4. The course contained useful activities to practice and reinforce the learning objectives.
    5. The instructors were prepared for the class.
    6. The instructors demonstrated thorough knowledge of the course content.
    7. The instructors were able to answer questions clearly and understandably.
    8. The instructors conducted the training in a skilled and competent manner.
    9. The instructors encouraged student participation.
    10. The instructors fostered a positive and stimulating learning environment.
    11. The instructors used instructional time effectively.
    12. The instructors covered all the course learning objectives.
    13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
    14. Based on the training received, I am fully capable of applying the skills I learned from this course.
    15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
    16. The course content was appropriate for someone within my professional field.
    17. The course content was appropriate for someone with my level of experience.
    18. Overall, the course content met my needs and expectations.
    19. Overall, the instructors' performance met my needs and expectations.
    20. Overall, the course increased my knowledge, skills and abilities.
    21. I would recommend this course to my peers.

    Which part(s) of the course was MOST valuable to you. Please explain why.

    The simulations were very valuable in providing actual experience.

    Which part(s) of the course was LEAST valuable to you? Please explain why.

    As a dispatcher, I believe our part was minimal and far from realistic. Considering MOST media outlets use the phone calls as evidence, it seems dispatch should also be a focus.

    Please provide any other comments or suggestions you have for improving this course.

    None.

    What other training is most important to you now that you have completed this course?

    Additional active shooter training would be very valuable.

    • 4.7
      Dispatcher

      Naperville Police Department

      Aug 21, 2018
    • Self assessment of skill Before and After Course
       
    1. The course content supported the learning objectives.
    2. The course materials and learning aids effectively conveyed the course content.
    3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
    4. The course contained useful activities to practice and reinforce the learning objectives.
    5. The instructors were prepared for the class.
    6. The instructors demonstrated thorough knowledge of the course content.
    7. The instructors were able to answer questions clearly and understandably.
    8. The instructors conducted the training in a skilled and competent manner.
    9. The instructors encouraged student participation.
    10. The instructors fostered a positive and stimulating learning environment.
    11. The instructors used instructional time effectively.
    12. The instructors covered all the course learning objectives.
    13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
    14. Based on the training received, I am fully capable of applying the skills I learned from this course.
    15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
    16. The course content was appropriate for someone within my professional field.
    17. The course content was appropriate for someone with my level of experience.
    18. Overall, the course content met my needs and expectations.
    19. Overall, the instructors' performance met my needs and expectations.
    20. Overall, the course increased my knowledge, skills and abilities.
    21. I would recommend this course to my peers.

    Which part(s) of the course was MOST valuable to you. Please explain why.

    The actual scenarios. Often we attend training, as dispatchers, and become role players to enhance the training for LE. These exercises provided valuable training for us as well.

    Which part(s) of the course was LEAST valuable to you? Please explain why.

    I don't have one portion that wasn't valuable.

    Please provide any other comments or suggestions you have for improving this course.

    The only improvements I have I discussed with the instructors- changing the last scenario to have different location names other than Seaport and Airport as that lead to confusion- and a foot pedal to handle ease with multiple incidents and the ability to manage multiple channels.

    What other training is most important to you now that you have completed this course?

    Continued exercises of this nature.

    • 5.0
      Dispatcher

      Aurora Police Department

      Aug 21, 2018
    • Self assessment of skill Before and After Course
       
    1. The course content supported the learning objectives.
    2. The course materials and learning aids effectively conveyed the course content.
    3. The time allocated to accomplish the course objectives was appropriate. (If too long or too short, please explain in other comments or suggestions write-in.)
    4. The course contained useful activities to practice and reinforce the learning objectives.
    5. The instructors were prepared for the class.
    6. The instructors demonstrated thorough knowledge of the course content.
    7. The instructors were able to answer questions clearly and understandably.
    8. The instructors conducted the training in a skilled and competent manner.
    9. The instructors encouraged student participation.
    10. The instructors fostered a positive and stimulating learning environment.
    11. The instructors used instructional time effectively.
    12. The instructors covered all the course learning objectives.
    13. The course provided the knowledge and skills I need to accomplish the job for which I am receiving this training.
    14. Based on the training received, I am fully capable of applying the skills I learned from this course.
    15. The practical exercises enhanced learning of course content. (Respond only if course included practical exercises.)
    16. The course content was appropriate for someone within my professional field.
    17. The course content was appropriate for someone with my level of experience.
    18. Overall, the course content met my needs and expectations.
    19. Overall, the instructors' performance met my needs and expectations.
    20. Overall, the course increased my knowledge, skills and abilities.
    21. I would recommend this course to my peers.

    Which part(s) of the course was MOST valuable to you. Please explain why.

    The hands on practicals were the best way to learn.

    Which part(s) of the course was LEAST valuable to you? Please explain why.

    All were beneficial.

    Please provide any other comments or suggestions you have for improving this course.

    The instructors in this course were very knowledgeable, kind , and helpful. First course to really include dispatch but think in real time their involvement will be more so make sure to include them more.

    What other training is most important to you now that you have completed this course?

    Continued active shooter training and training specific to each aspect of incident command.

    *Unedited comments (including typos and spelling) written by students in their course evaluation


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